Front Office Medical, Certificate

Program Description

The Front Office Medical Certificate is designed to prepare students for a career performing entry-level medical office skills for outpatient medical offices and clinics. This certificate leads to the Two-Year Medical Office Administration Degree.

Program Outcomes

Students who successfully complete the Front Office Medical certificate will:

  1. Demonstrate professional skills that lead to success within the medical office workplace
  2. Demonstrate effective oral and written communication skills
  3. Apply critical thinking and decision-making skills
  4. Distinguish the importance of an ethical work environment
  5. Apply information and technology tools relevant to the profession

Career Considerations

Entry-level medical office positions of patients records, receptionist, scheduling, and other medical office focused careers.

Program Course Requirements

Plan of Study Grid
First Year
First TermCredits
BA 165 Customer Service 3
BA 214 Business Communications 3
MED 111 Medical Terminology I 3
MED 220 Medical Office Procedures I 3
WR 121Z Composition I 4
 Credits16
Second Term
MED 112 Medical Terminology II 3
MED 140 Electronic Health Records 3
MED 221 Medical Office Procedures II 3
MED 230 Health Insurance Concepts 3
MED 260 Medical Document Processing 3
 Credits15
Third Term
BA 106 Business Leadership 3
CIS 120 Intro to Digital Literacy 4
COM 218Z Interpersonal Communication 4
MED 231 Hlth Care Reimburs-Collections 3
 Credits14
 Total Minimum Credits45
1

A grade of C or better must be attained in the courses indicated.

Advising Notes 

  • Please see an advisor for the full list of approved electives.
  • Scheduling requirements may prevent all courses from being offered every term. Consultation with an advisor is critical to a student’s selection of courses

Program Entrance Requirements

  • Students not knowing how to keyboard should take OA 110 Alpha Keyboarding (2 cr.) their first term.
  • Although there is no application process for this program, please be advised that most area medical offices and clinics do thorough background history checks and drug screens prior to employment, including cooperative work experience placement. Felony records can cause difficulty in getting hired in a medical field.